1. Event Cancellations by Organizers
- If an event is canceled by the organizer, ticket holders will receive a full refund within [X] business days.
- Registered users will be notified via email/SMS with alternative options (if applicable).
2. Attendee Cancellations
- Refund eligibility depends on the organizer’s policy.
- To request a refund, users must:
- Submit a request at least [X] days before the event.
- Provide the booking ID and proof of purchase.
- No refunds for no-shows or late requests (unless stated otherwise by the organizer).
3. Processing Refunds
- Approved refunds will be processed within [7–14 business days].
- The refund amount will be credited to the original payment method (exceptions may apply for bank transfers).
4. Non-Refundable Circumstances
- Partial refunds may apply for:
- Discounted or promotional tickets.
- Services already rendered (e.g., reserved seating, merchandise).
- No refunds for:
- Force majeure events (e.g., natural disasters, government restrictions).
- Attendee misconduct leading to removal from the event.
5. Rescheduling Events
- If an event is rescheduled, tickets will remain valid for the new date.
- Attendees unable to attend may request a refund within [X] days of the reschedule announcement.
6. How to Request a Refund
- Email [support@eventz.fun] with:
- Booking ID.
- Reason for cancellation.
- We will respond within [X] business days].
7. Contact Us
For disputes or urgent requests:
📧 support@eventz.fun
📞 +91 99168 10376